Winbat Privacy Policy – Our Commitment to Protecting Your Information

Winbat (winbat.vin) places the highest importance on its users' privacy. This Privacy Policy explains how Winbat collects, uses, and protects your personal information.

This policy applies to everyone who:

• You visit the Winbat website.
• You register an account on Winbat.
• You use any of Winbat's services.
• You contact Winbat through any channel.

This Privacy Policy has been developed in accordance with international data protection laws and standards.

Winbat collects two types of information – what you provide directly and what is collected automatically.

Directly provided information:

• At registration: name, mobile number or email address, and password.
• KYC Verification includes: National ID or passport details, date of birth.
• For payments: bank account or mobile banking number.
• When contacting support: message content.

Winbat uses your information for the following purposes:

• Account Management: Account creation, verification, and maintenance.
• Service Delivery: Game operations, payment processing, and bonus distribution.
• Security: Detecting and preventing fraud and protecting account security.
• Legal Obligations: Compliance with anti-money laundering regulations and KYC requirements.
• Customer Support: Issue resolution through the support team.
• Service Improvement: Improving user experience and platform performance.
• Promotional Communications: Offers and updates are sent only with your consent.

The Winbat website uses cookies and similar technologies. Cookies are small files stored in your browser.

Types of Cookies:

• Essential Cookies: Maintains login state and session data. The site cannot function without it.
• Performance Cookies: Helps monitor page load speed and detect errors.
• Preference Cookies: Remembers language and display preferences.
• Analytics Cookies: Understands site usage patterns to improve the platform.

You can disable cookies at any time through your browser settings. However, some features may not function properly as a result.

Winbat shares your information with third parties only in very limited circumstances:

• Payment Providers: Information required for transaction processing is shared only with payment processors.
• Technology Partners: Service providers that support platform operations, bound by strict confidentiality agreements.
• Legal Authorities: Under a court order or a valid request from a regulatory authority.
• Fraud Prevention: With industry partners to help identify fraudulent activity.

No information is shared with third parties outside of this list. Your data is never sold to advertisers or data brokers.

Winbat retains your information only for as long as necessary.

• Active account data: retained for as long as the account remains active.
• Transaction records: typically 5–7 years, as required by legal obligations.
• KYC Documents: As required by regulatory obligations.
• After account closure: Data is deleted once the legally required retention period ends.

You have the following rights on Winbat:

Winbat strictly does not provide services to anyone under the age of 18. We do not knowingly collect any information from minors.

Age is verified at registration. If a user under 18 is found to have registered for any reason, their account will be immediately closed and all associated data permanently deleted.

If you know of any minor using Winbat, please report it to our support team immediately.

Winbat protects your information through multiple layers of security:

• 256-bit SSL/TLS Encryption: All data transfers are encrypted.
• Encrypted Database: Stored data is protected with encryption.
• Firewall & Intrusion Detection: Protection against unauthorized access.
• Regular Security Audits: Periodic audits conducted by third parties.
• Access Controls: Only authorized personnel have access to user data.
• Data Backup: Secure backup systems prevent data loss.

Please note that no transmission over the internet can be guaranteed to be 100% secure. Keep your account password strong and never share it with anyone.

Winbat may update this Privacy Policy when necessary. In the event of changes:

• The update date will be noted on the website.
• Registered users will be notified by email of any significant changes.
• Continued use of the platform after any changes constitutes acceptance of the updated policy.

For any privacy-related questions or requests, please contact the Winbat support team. We will do our best to respond within 72 hours.

Support Email: [email protected]